Notices and accessibility statement

Legal notices

Security 

We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our website. You should use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Copyright

The copyright in all material on this site is vested in Trowers & Hamlins. You may not copy any part of this site or do any other act in relation to any part of this site which is prohibited by copyright other than the following:

  • you may print any page or download it to a local hard disk for your personal use only
  • in material issued to third parties, you may quote from this site so long as you give due accreditation.
  • you may provide a link (but not a framed link) to this site from any other business information or business service web site, but not (save with our prior written agreement) in any way which gives the impression that we are associated with or have approved such other site. Apart from this you may not reproduce or store any part of this site on any other web site without our prior consent.

The above consents do not authorise you to incorporate any part of this site in any commercial document or in any material sold or otherwise made available for profit without our prior consent. 

Website privacy

What do we do with personal information?

  • We are committed to safeguarding the privacy of visitors to our website.
  • You are not required to provide any personal information on the public areas of our website. However, you may choose to do so by completing the contact forms on various sections of our website.  If you do, your personal information will be treated as set out in these terms and conditions and our Privacy Notices.
  • Your personal information is only collected when voluntarily submitted by you. We may use the information we collect to provide you with news and other information which you may have requested. Occasionally we may notify you about important changes to the website and new information or services which we think you may find valuable. If you do not wish to receive this information, please send an email to crm@trowers.com. For information about how we collect and use your information, please see our Privacy Notices.
  • Trowers & Hamlins may monitor visits to this website and retain information about its users (including, without limitation, the use of cookies and other browser-generated information). 

The use of cookies

What is a cookie?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How do cookies work?

A website's cookies store information on your computer or mobile device, which is sent back to that website each time you visit. Sometimes this information is essential to access a website's functions - for example if you need to log in, register for a seminar or apply for jobs, a cookie will allow the website to recognise your log-in details.

Cookies can also be used to build a profile of your activity on a website - which pages you visit, how long you spend on each page. A website may then use this information to tailor the pages that you see when you visit the site in the future.

How do we use cookies?

We use cookies for two purposes:

  • To track your 'session state' so that when you interact with our website it is able to retrieve data that is specific to you. This allows you to login to our website, for example.
  • To create statistical data about how our visitors find and use our website. This allows us to improve the performance of the website. The information we collect is anonymous, it cannot be used to identify you personally.

All information collected is processed fully in accordance with the Data Protection Act 2018.

A list of the cookies used by this website, and their purpose, is provided below.


Function

File name

Expires

Purpose

Necessary

ARRAffinity

Session

Used to distribute traffic to the website on several servers in order to optimise response times. 

Statistical

collect

Session 

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. 

Statistical

_ga

2 years 

Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 

Statistical

_gid

1 day 

Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 

Statistical

_gat

1 day 

Used by Google Analytics to throttle request rate 

Statistical

r/collect

Session 

This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels. 


Can I control or delete cookies?

All recent versions of popular browsers (such as Internet Explorer, Google Chrome or Mozilla Firefox) allow you to control cookies. You can set your browser to accept or reject all, or certain cookies. You might, for example, be happy to accept a cookie that allows you to log in to a website, but prefer to reject any which are used to build a profile of your internet usage. You can also set your browser to prompt you each time a cookie is offered.

For more information, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your handset manual.

To prevent Google Analytics cookies being set, you may install the Google Analytics Opt-Out Browser Add-On.

Please note that if you restrict or delete cookies used by this website then it may not function as intended.

Accessibility

Trowers & Hamlins is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. This website endeavours to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. Conformance to these Guidelines helps to make the Web more accessible to users with disabilities and benefits all. 

We are looking at ways to improve our website to ensure it is accessible as possible for our users.

If you are experiencing any problems or have any suggestions as to how we can improve our site then please contact us here.