Vindy Kaur

Vindy Kaur is a Legal Operations Analyst in Trowers & Hamlins' Innovation & Legal Technology team. Drawing on extensive experience in Civil Litigation, Insurance Fraud, Business Analysis, Project Management and Innovation, she works closely with lawyers, product managers and legal technologists to improve legal service delivery through process optimisation and technology-enabled change. Vindy specialises in workflow mapping, legal operations, legal technology adoption and GenAI enablement. She leads initiatives that help teams identify inefficiencies, design scalable processes, and implement innovative solutions that enhance efficiency, consistency and client service. Her work includes supporting the firm's AI strategy, driving adoption of tools such as Legora and Microsoft Copilot, delivering training programmes, developing governance frameworks, and providing reporting and insights to support strategic decision-making.