Future of work: Rise in disputes between employees and employers
Here are some of our top tips to know when dealing with them:
Making assessments - Grievance? Grumble? Whistleblowing? In grievances the investigation is sometimes launched before the claim is even assessed therefore grievances need pre-assessments Grievances are sometimes labelled as whistle-blowers when they are not - this would require different management and processes
Choose your investigator wisely - has the investigator got the right skills? Has the investigator got the time?
The investigation report - sets out and goes through each allegation (finding the facts). The report/s and drafts are disclosable.
Ensure that all allegations are dealt with - allegations must not be lumped together
Keep everything factual - if there is no factual evidence then the allegations will not be proven
All paperwork is disclosable - do not guarantee anonymity to anyone