Tackling tenure: balancing operational flexibility with customer certainty


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Following Savills' and Trowers & Hamlins' successful retirement for rent roundtable in late 2017, chaired by Jane Ashcroft CBE, we reconvened for a further discussion in Spring 2018 to move the conversation forward.

The theme for the discussion was “tackling tenure” with a focus on framing the ideal balance of operator control and customer security and considering ideas from other jurisdictions with more established retirement living markets.

Attendees included some of those at our first session and some new faces to bring a range of perspectives to a discussion grounded in but moving on from the first roundtable. This lively discussion was led by our chair for the day, Stuart Garnett of Savills.

As with our first roundtable on the retirement for rent sector, we have drawn out and discussed key themes rather than providing a detailed commentary on every point made. We have then offered some concluding thoughts from Trowers & Hamlins and Savills.

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