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The introduction of heat network regulation marks a significant change for the sector, and all building owners, developers, landlords, operators, and suppliers will need to get up to speed with new regulatory responsibilities.

From 27 January 2026, heat network operators and suppliers will need to be authorised by Ofgem and comply with minimum consumer protections. Further regulation will introduce technical standards for new and existing heat networks and a zoning framework that will require new and certain existing buildings within designated zones to connect to a heat network.

If you own, operate, or are connected to a heat network, or are responsible for supplying heat or cooling to tenants, it is essential to review how regulation will impact you and whether you will be considered a heat network "operator" or "supplier". 

Our Heat Network Regulation page brings together insights on the regulatory position and latest consultation proposals, with practical advice on how to prepare. If you are concerned about how regulation may impact you or your organisation, please get in touch with our Energy and Sustainability team. 

What is a heat network?

Heat networks supply heat (or cooling) to customers through a network of insulated pipes. This could be from a centralised energy source (e.g. a gas boiler or heat pump) or from shared ground loop systems in combination with individual consumer heat pumps.

Networks can vary widely in scale – from city-wide district heat networks serving thousands of customers to a single building with centralised plant. 

Decarbonising the energy source of the heat network can deliver significant carbon savings - from deep and shallow geothermal, water and biomass, to using waste heat generated from data centres, energy from waste plants or industrial processes. With UK Government ambition to grow the sector to meet 20% of all national heat demand, low-carbon heat networks will play a vital role in the transition to Net Zero by 2050.

Regulatory Context

Heat networks have been largely unregulated, with customers traditionally relying on protections provided in landlord and tenant legislation or through voluntary standards under the Heat Trust Scheme - but without equivalent protections available to customers of other utilities (such as gas, electricity and water).

Following recommendation from the UK Competition and Markets Authority, Ofgem and DESNZ have run a series of consultations to develop a regulatory framework that will protect consumers, improve technical standards and unlock investment in heat networks. 


Chris Paul

Partner, Head of Energy and Sustainability

London

Chris Paul

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Stay informed in an evolving regulatory landscape

The first tranche of consumer protections will apply to heat network operators and suppliers from 27 January 2026.

 

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From January 2027, heat network operators and suppliers will need to apply to Ofgem for authorisation before operating a heat network or supplying end consumers.

The principal objective of introducing heat network regulation is to protect consumers. 

Through ensuring transparency of information, fair pricing and improvements in reliability and service, the aim is to provide an equivalent level of protection as afforded to gas and electricity customers. 

Any person that operates a heat network or supplies heat or cooling to consumers will need to comply with authorisation conditions set by Ofgem. 

The Heat Network Technical Assurance Scheme (HNTAS) will mandate minimum technical requirements for new and existing heat networks.

Heat networks will be required to demonstrate these minimum technical standards have been met before entering each phase of design, construction and operation.

New and existing buildings within designated heat zones may be required to connect to a heat network (unless they qualify for an exemption). 

By providing heat network operators with a guaranteed customer base, zoning is intended to give greater confidence to heat network investors, operators and suppliers, and unlock private investment in the sector.

All investors, developers, landlords and other relevant stakeholders will need to be aware of zoning policy when planning new developments or retrofitting existing buildings.

Ofgem and the Department of Energy Security and Net Zero (DESNZ) have run a number of consultations on the regulatory proposals, starting with building a market framework in 2020.

Our Consultation Series took a deep dive into the key provisions of the consultations launched on 7 November 2024, that focus on implementing consumer protections and the authorisation regime and regulatory proposals.

Our Energy and Sustainability team advise a wide range of clients on district and communal heating and cooling projects, including property developers, landlords, local authorities and commercial and industrial off-takers.

If you are concerned about any of the issues raised under the consultations or how regulation may impact you, please get in touch with a member of our Energy and Sustainability team.