Owner Managed Business Group – family business leadership series


In this series Stuart Mathews, Partner in Trowers Corporate department and Owner Managed Businesses group is joined by Caroline Gourlay, a renowned business psychologist, author and leadership coach. 

Caroline works with family and owner managed businesses of all sizes and in this series they explore a range of issues on the dynamics of family businesses including leadership, decision-making, avoiding disagreements and managing change. 

The series is available in 4 episodes with the first two episodes available on Trowers and Hamlins Business YouTube Channel and can be viewed below. 

Episode 1 – How well is the business being led and managed – Part 1

  • Primary Colours Leadership Model
  • Absent Leadership
  • Bottom-up Leadership
  • Directors duties under the Companies Act 2006 – promoting the success of the company and acting with reasonable care, skill and diligence

Episode 2 – How well is the business being led and managed – Part 2

  • All aboard teams
  • "Don't worry, you'll pick it up" directorships. 
  • "One rule for us" – role modelling. 
  • Tensions between family dynamics and commercial business requirements. 
  • Directors duties: Independent judgment and conflicts of interest. 
  • Bringing in outside NEDs or executive directors: Benefits and challenges. 
  • Advice for family businesses on bringing in NEDs or executive directors – fit for the business

Episode 3 – How decisions are made and disagreements avoided / resolved

  • Family Business Circles Model. 
  • Benefits shareholders' agreements and partnership agreements. 
  • Pitfall: Fear of conflict – vaguely agreeing.  
  • Pitfall: Decision making - the danger of compromise and consensus. 
  • Pitfall: Groupthink – authority and speaking up
  • The benefits of Family Charters to clarify family business relationships – deciding on how to decide.  

Episode 4 – What happens when things change? 

  • Planned change – succession planning and strategic change. 
  • Benefits shareholders' agreements for decision making for planned change, exit or sale. 
  • Unplanned change – working with private wealth colleagues. 
  • External change – the pandemic and crisis.  
  • Digital pivot strategies – playing to strengths. 
  • Challenges of stepping up during a crisis. 
  • Primary Colours Leadership Model – resilience and change.

Achieving Data Protection Compliance in the UAE: Essential Guidelines for Businesses


Continued growth for Trowers' Corporate and Commercial practice in Exeter


Issues with an assignment to an insurer (Dassault Aviation v Mitsui Sumitomo Insurance)


Three top tier rankings for Trowers in latest Legal 500 EMEA rankings


Where do the courts stand with lost digital assets?


UAE Corporate Tax relief for small businesses