Roundtable report: Digital transformation in Local Government
The primary objective of the discussion was to devise actionable strategies that would unlock the potential of digital technology to enhance service delivery, a potential that has yet to be fully realised.
The discussion was organised around four key topics, each drawing on the participants extensive experience:
Understanding what Local Government aims to achieve through digital transformation
What does the average local authority look like for digital transformation
Current barriers to digital transformation and how to remove them
Policymaker's and local government’s role in digital transformation
The roundtable underscored the critical role of enlightened leadership and strategic collaboration in driving digital transformation. By learning from international success stories and leveraging the potential of digital technology, local governments can enhance service delivery and improve residents' lives.
For more detailed insights and action points from the discussion, download the full roundtable report here.