Report: Managing in an era of transformation — how business leaders can navigate changing times


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Change is not a new phenomenon and every business needs to adapt and regenerate tobe successful. But while change is constant and management is all about reaction and progression, there is no doubt that the pace of technological, societal and corporate change has accelerated remarkably in recent years impacting the speed of business transformation.

Trowers & Hamlins, in conjunction with the Confederation of British Industry (CBI), held a roundtable discussion with corporate leaders across a variety of sectors to discuss the changing nature of their businesses and how they are managing these challenges. The roundtable revealed many valuable insights into the drivers of change in recent years, the challenges now facing business leaders, and what they are doing to future-proof their businesses.

The nature of the workplace is transforming with continued technological advances such as the use of artificial intelligence (AI) and automation; the rise of agile and virtual working; more generations in the workforce than ever before; and new expectations emerging of the role of business in society. All of these have implications for business operations, training and skills, management and productivity. As new business practices emerge, they present both challenges and great opportunities for those who are able to adapt. Over the following pages, we consider these changes and their impact, summarise the key points raised at the round table discussion, provide insights from experts at Trowers and present a toolkit for businesses to assist with driving and achieving transformation, efficiencies and productivity.

Our report includes the following:

  • Roundtable discussion and insights
  • Key themes
  • A view from the CBI
  • Technology and automation
  • Workspace
  • People
  • New expectations
  • Toolkit for business transformation

We hope you will find these insights and the toolkit valuable. If you would like to discuss any of the issues raised, or participate in future events and discussions, please get in touch.

Please click here to view the full report.

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